Assigning Managers, Roles and Permissions

Overview of MCC Manager Levels and Roles

Once you link a sub-level My Client Center (MCC) to your top-level MCC, you can manage the account in the same way that you currently manage individual AdWords accounts.

To access a managed MCC, sign in to your top-level MCC. From here, you can navigate to other MCCs by doing one of the following:

• Select the sub-level MCC from the "Jump to client" drop-down menu listed at the top of the page. Sub-level MCCs are denoted by asterisks.
• Click the sub-level MCC from the managed account table. "Client Manager" will be indicated beneath Customer ID.

Assigning Managers and MCC Levels

You can give someone access to only some of the managed accounts in your My Client Center (MCC) by taking advantage of an MCC's ability to link to another MCC. The example below illustrates this idea in more detail:

Amy manages five accounts, and she wants her partner Bill to help her manage three of those five. To accomplish this:

1. Amy unlinks the three accounts from her MCC.
2. Bill creates his own MCC, to which he links those three accounts.
3. Amy then links Bill's MCC to her MCC.

Amy still has access to all five of the accounts: two via her MCC and three via Bill's MCC. Bill, on the other hand, only has access to the three accounts in his MCC.

Changing Client Managers

It's simple to move a managed account to another My Client Center (MCC) within your top-level MCC.

If you need to move an MCC or a managed account with API-only access, please contact us and we can assist you.

If you move an account on Manager Defined Spend (MDS) from one MCC to another, both MCCs must have access to the Manager Defined Order (MDO) funding the account for the ads to keep running. If the new MCC doesn't have access, all of the account's active and pending budgets will be disabled, and the account's ads will stop serving within 30 minutes. Ad delivery will resume when the new client manager creates a budget for the account.

Example 1:

An MDO is applied to your top-level MCC, which houses two sub-level MCCs. You transfer a managed account from sub-MCC 1 to sub-MCC 2. Its ads keep running, because the managed account is still under the same MDO.

Example 2:

Your top-level MCC houses two sub-level MCCs. However, each sub-MCC has its own MDO. You transfer a managed account from sub-MCC 1 to sub-MCC 2. The managed account's budget is terminated and its ads stop running, because it's changed MDOs. Its ads will resume running once you create a new budget for the account.

Monitoring and Organizing Managed Accounts in MCC

About MCC Alerts

Your MCC Dashboard includes an alert summary box telling you about any current alerts associated with your managed accounts. You can view all alerts for your managed accounts by clicking the 'Alerts' link at the top of your MCC; from there, you can search among alerts by selecting 'Refine Search' on the MCC Alerts page.

Using MCC alerts

To view all alerts for accounts in your My Client Center, click the 'Alerts' link under your My Client Center tab. You can also refine your search to view only certain types of alerts, those triggered at certain times, and alerts for particular accounts.