Account Monitoring and Troubleshooting

Monitoring AdWords Accounts

All critical account alerts related to payment problems, pending budget end dates, credit and bank card expirations, ad disapprovals, and other issues that will cause your ads to stop showing are displayed in the Campaigns tab, at the All Online Campaigns level. These critical alerts will also be sent to your designated Google Account email address.

The Notification Preferences page makes it easy to change your alert settings (to receive non-critical account alerts, or to block all alerts).

This page also provides an easy way to opt in to additional communications such as newsletters, special offers, and market research.

Here's how to set your preferences for receiving alerts and other communications:

1.Sign in to your AdWords account at https://adwords.google.com.

2.Within the 'My Account' section, select 'Account Preferences,' and click the link for Notification Preferences.

3.On the 'Notification Preferences' page, you'll see alert categories for Billing, Disapproved ads, and Campaign maintenance issues, as well as listings for a range of non-alert communications offering useful information.

4.For alerts, designate whether you want to receive alerts online (at your Account Snapshot page), by email (at your registered Google Account address), or both. For each delivery method, use the drop-down menus to choose "All" alerts, "Only critical" alerts, or "None" (to receive no alerts).

5.For non-alert communications, check the boxes to receive emails with newsletters, customized help, market research and special offers.

6.Click Save Changes to save your preferences and begin receiving alerts and other communications based on your selections.

You can return to the Notification Preferences page whenever you want to change your alert and communications preferences.